Privacy Policy

Effective Date: August 1, 2025

Organization: Computer Code Blue, LLC

Location: Spring Grove, Illinois, USA

Computer Code Blue, LLC (“Company,” “we,” “our,” or “us”) operates the Records Desk application and related services (“Service”). We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you use our Service.

1. Information We Collect

• Personal Information: Name, email address, phone number, organization, and other identifiers you provide when creating an account, submitting a records request, or contacting us.
• Request Data: Content and attachments you submit as part of a records request or response, including metadata required to fulfill such requests.
• Technical & Usage Data: IP address, device and browser characteristics, operating system, referring URLs, pages viewed, and timestamps collected via logs and similar technologies.
• Communications: Messages and correspondence with us (e.g., support, sales, or notifications).

2. How We Use Information

• Provide, operate, secure, and maintain the Service.
• Process and manage records requests and related communications.
• Improve and customize features, performance, and user experience.
• Send transactional notices and respond to inquiries.
• Comply with legal, regulatory, and audit obligations.

3. How We Share Information

We do not sell personal information. We may share information:

• With service providers that support our operations (e.g., hosting, email delivery, analytics) under appropriate confidentiality and security obligations.
• With authorized parties required to fulfill a records request, consistent with applicable law.
• To comply with law, legal process, or governmental requests.
• To protect the rights, safety, and security of our users, the public, or our Company.

4. Data Security

We implement reasonable technical and organizational measures to protect information. However, no system is completely secure, and we cannot guarantee absolute security.

5. Data Retention

We retain information as long as necessary to provide the Service, to meet legal and regulatory requirements, to resolve disputes, and to enforce our agreements.

6. Your Choices & Rights

• Access, correct, or update your account information.
• Request deletion of your personal information, subject to legal or contractual retention requirements.
• Manage communication preferences and certain privacy settings (where available).

7. Children’s Privacy

The Service is not directed to individuals under 13, and we do not knowingly collect data from children under 13.

8. International Users

If you access the Service from outside the United States, your information may be processed in the U.S. and other countries with different data protection laws than your country of residence.

9. State & Regional Privacy Notices

Depending on your location, you may have additional rights (e.g., under the California Consumer Privacy Act (CCPA) or similar laws). To exercise applicable rights, contact us at info@computercodeblue.com.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted here with a revised effective date. Continued use of the Service indicates acceptance of the updated policy.

11. Contact Us